Help Center

How Can We Help?

Configure your physical smart cards, update dynamic templates, query developer APIs, or connect with our support agents.

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Email Support

Our engineering and billing support teams respond to inquiries within 12-24 business hours.

hello@tapfolio.me →
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Developer Documentation

Query profile lookup APIs, download vCards, and format custom branding DNS records.

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Quick Support FAQs

How do I scan an NFC business card?

Hold the card near the top edge of an iPhone or the middle back of an Android device. The screen will display a link popup. Tap it to view the profile.

My card is not scanning, what should I do?

Make sure NFC is enabled in settings on your mobile device. If using thick cases or tapping near magnetic mounts, try removing the case first.

Can I manage multiple profiles on one card?

Yes, you can swap target profile links from your admin dashboard instantly.